Services

Available for in-person office visits or virtual telehealth appointments for residents of Wisconsin.

Initial Consultation: Free

We understand the significance of finding a therapist that truly resonates with you. Our complimentary 15-minute consultation provides you with an opportunity to gauge our compatibility and ensure that we align with your requirements. Whether you prefer in-person sessions, telehealth appointments, or phone consultations, we cater to your preferred mode of communication.

Intake Appointment

(Insurance Speak: Psychiatric Diagnostic Evaluation) 45-53 minutes
This is a first appointment required for all new clients. We will review confidentiality, consent, and practice policy with you at the start of the session. The rest of the session will be spent getting to know you better. We will ask about what is brining you in, the history of the problem, your general history, and goals/hopes that you may have for services. Your provider will also give you more information about their approach and what to expect for future services.

Therapy Treatment Sessions

(Insurance Speak: Individual, Family/Couple Psychotherapy) 45-53 minutes
You and your provider will discuss appropriate scheduling at the intake appointment, but we often recommend meeting weekly or bi-weekly up front. Follow-up sessions are where the healing happens. You don’t need to bring anything but yourself!

Group Therapy

90-120 minutes
We usually have one or two therapists available for group therapy sessions. If you’re interested in exploring current or upcoming group options, don’t hesitate to reach out to us!

Pricing

Most of our therapists practice on a private pay basis (with exception to Sara Bowe).

This means that they are not in network with your insurance companies. However, we strive to find a balance between being affordable while still honoring fair pay to the therapists. Most of our session prices range from $100-$150. We also frequently have a supervised intern who offers therapy sessions from $50-80.

You still may be able to use insurance!

Some clients use an FSA/HSA card to pay for session (couples counseling typically not covered). Others contact their insurance to check for out-of-network benefits. Your insurance company may provide you with reimbursement and still count your bill toward your deductible. If you need help check out https://reimbursify.com/individual-page/

Why do you limit use of insurance?

Many providers are facing challenges in their relationships with insurance companies due to issues with credentialing and billing. While there is much to discuss about the lack of fairness in this system, here are the key points:

  • Reimbursement rates are unreasonably low and non-negotiable, making it difficult for small private practices to cover even basic expenses without considering salaries. You may also find it informative that healthcare professionals are prohibited from comparing reimbursement rates with others in their area.

  • Credentialing and billing processes are complex, consuming valuable time that could be spent meeting clients. This inefficiency hinders providers from focusing on client care. Many providers hire a fractional biller but then must face even more expenses.

  • Waiting months for reimbursement from insurance companies adds financial strain to practices.

  • Getting credentialed with insurance companies can also be a lengthy process, despite high demand for services. Providers often face rejection due to insurance companies claiming that they have enough providers in-network while clients continue to experience long wait times.

We understand your need to access the healthcare benefits you’re paying for. While we can’t accept most insurances, we are committed to offering reasonable rate options and also provide limited pro bono sessions for clients facing financial challenges.

I’m Ready to Feel Better

Frequently Asked Questions

  • Navigating the path to optimal health can vary depending on your unique circumstances, including the issues at hand, behaviors, and readiness for transformation. Our goal is to guide you back to a life of well-being swiftly! Throughout our journey together, we will seek your feedback regularly to ensure your treatment progress aligns with your expectations.

    Initially, we recommend intensive treatment over the first few months to address the main concerns prompting your visit. Subsequently, we’ll djust the frequency of our sessions to provide space for you to practice outside of sessions.

  • Absolutely! We understand that seeking help can be challenging. Talking about sensitive issues filled with difficult emotions might not seem right for you at this moment. If you are considering stopping counseling, we encourage you to have an open and honest conversation with your therapist. We know the discomfort it may bring, as we’ve been in similar situations ourselves. Your input during our sessions is valued, and we are here to assist you in managing your

    challenges before concluding treatment, so you can find a bit more peace in your life.

  • Your therapist carefully manages their schedule to focus entirely on your well-being. To respect their time and the needs of others, please notify them 24 hours in advance if you need to cancel. This ensures we can accommodate other clients effectively. In the case of emergencies, reach out to reschedule promptly.

    We empathize with life’s unpredictable nature and offer understanding by allowing one missed appointment without penalty. Other no-show/late cancelled appointments will result in a $50 charge. Three or more no-show appointments may result in termination of counseling.

  • We accept cash and most major US issued credit or debit cards including Visa, MasterCard, American Express, and Discover. Since we are a health care practice, we also accept Health Saving Account (HSA) and Flexible Spending Account (FSA) cards.

    We do not accept EBT, other benefit cards, or government cards.

  • A licensed professional counselor in Wisconsin holds a master’s degree in counseling and undergoes 3,000 hours of supervised practice post-graduation. Some therapists are working towards full licensure, receiving guidance from a clinician overseeing their practice. This supervising clinician, ensuring confidentiality, collaborates with your counselor to deliver quality care. During the intake session, confidentiality and its boundaries will be openly discussed.

    Counselors operate across various settings, addressing a range of mental health concerns through prevention, assessment, diagnosis, or treatment based on your specific needs. Support from a counselor involves expert assistance tailored to enhance your well-being with compassion and expertise in a safe and understanding environment.