COVID-19 UPDATE: We are currently meeting with clients face-to-face while wearing masks. We also offer Telehealth appointments. This pandemic can certainly make it harder for people out of work to keep up with monthly finances. Our priority is to make sure that money is not a barrier to getting help. For that reason we are offering a sliding scale/negotiated rates until you get back on your feet. Please contact us for more information.
Our counseling center is not working with insurance companies at this time. We do accept payment through FSA and HSA cards for some counseling appointments. We can also provide you with receipts to submit to insurance companies for reimbursement. In that case it is still your responsibility to pay for the session, but any insurance reimbursement is yours. Although it makes sense for some people to use insurance to pay for counseling that is not the case for everyone. Although investing in your health can seem expensive upfront by paying out-of-pocket you have more control over your treatment. You get to determine the amount of sessions you need to feel better and can decide who has access to your treatment records. Please contact us for session pricing.
Do you accept insurance?We do not accept insurance at this time. We have made the decision to be cashed-based to allow our clients more confidentiality, lower prices, and more flexibility of treatment options. At Uplift Counseling Center we view you as a person, not a diagnosis that an insurance company requires us to provide. HSA and FSA payments are accepted.
What happens if I miss an appointment or need to cancel?Your therapist has a limited caseload to ensure that there is time to plan for your sessions, to ensure they can be fully focused on you and your needs, return phone calls, etc. If you need to cancel your session, please do so 24-hours in advance so that your clinician can waive your session fee, and have an option to schedule a client who is in need during that time. If you cancel within 24 hours of your appointment, or no-show, you will be billed for the session time at the full rate. If you booked your appointment online, your card will be charged. If you have an emergency, please contact your clinician as soon as possible so that they can offer an alternative time, if available.
Accidents happen and we understand how busy life gets! For that reason we allow one missed appointment without consequence.
Can I cancel if I do not like the treatment?Absolutely! As much as we hope we can help you, treatment can be difficult. You are being asked to talk about vulnerable subjects charged with unwanted emotions, and it may not feel like the right time in your life. If you are considering terminating counseling, we do ask that you have an honest dialogue with your counselor. Although it may feel uncomfortable, we get it and have been in your shoes ourselves. Your feedback during our meeting time is always welcome! We can also help you with strategies to contain your problems before ending treatment so that you can live with a little more peace.
How Do I Book a Telehealth AppointmentTelehealth allows you to receive counseling services without having to come into our office. These services are offered through electronic communications. All you need is a electronic device that has audio and visual capability (such as a smartphone or laptop), and a good internet connection. Services are secure and follow HIPAA compliance. Some people also choose to use a combination of face-to-face and Telehealth services!
Once you call us to set up an appointment for Telehealth services, we will send a link to your email to get you set up in our client portal. This is where you will complete our intake forms (paper copies can also be mailed to your residence). We will then schedule an appointment for Telehealth counseling. You will be provided with a secure link that can be opened in your browser during your appointment time.
Sessions are 45-minutes in length, and the same price as an individual session. This service is currently only being offered to adults. Call us with any questions you have about Telehealth!
What forms of payment do you accept?We accept cash and most major US issued credit or debit cards including Visa, MasterCard, American Express, and Discover. Since we are a health care practice, we also accept Health Saving Account (HSA) and Flexible Spending Account (FSA) cards. We also send invoices to allow for online payment for our Telehealth sessions.
We do not accept EBT, other benefit cards, government cards, or checks.
How long is treatment?This question is hard to answer because it depends on many factors such as the presenting problem, behaviors, and motivation to change. With that being said, we want to get you back to living life at optimal health as quickly as possible! We will frequently ask you for feedback on how treatment is going throughout our relationship. As a general outline, we recommend more intensive treatment for the first few months to work on the problem you are coming to see me for. Then we will taper off the frequency of our meetings to give you time to work on maintaining change with a professional always on standby. Finally, we will discuss meeting every few months for a period of time to continue maintenance of the change you made and prevention of the problem occurring again in the future.
What is a 'Licensed Professional Counselor'A professional counselor is licensed under the state of Wisconsin and has a master’s degree in counseling. In Wisconsin, counselors are required to have 3,000 hours of supervised practice after graduation. During this time their title will be either listed as LPC or LPC-IT (in training). Some of our therapists are gathering their 3,000 hours toward full licensure. They hire a clinician to oversee their practice. This supervisor will not attend your sessions and is also bound to confidentiality. The supervisor is a resource that your counselor collaborates with to provide quality care. Confidentiality and its limits will be discussed during the intake session.
Counselors can work in many different settings and can treat many different mental health concerns. Getting support from a counselor could include prevention work, assessment, diagnosis, or treatment of a mental illness depending on the services you are seeking.
How does a therapist (counselor) differ from a psychologist and psychiatrist?A therapist treats mental health problems traditionally through talk therapy or other expressive medians. Treatment typically focuses on talking about current problems, but your counselor may ask you to make connections to childhood experiences. Counselors can include some assessments in treatment, but are generally more limited in depth of assessment depending on state law. Counselors cannot prescribe medications.
Psychologists also provide some counseling services, but can focus more on providing detailed assessments. These are often requested by schools or other professional entities. Most psychologists cannot prescribe medications.
Psychiatrists are medical doctors. They are typically seen for medicine prescriptions and management. They provide limited counseling due to needing to meet with many clients per week.
Each profession serves a unique role in both medical and holistic healing systems. Professionals collaborate together through referrals to insure that clients receive the best care.